In the wake of digitalization megatrends, we see businesses across all sectors integrating digital advice solutions to improve their customer satisfaction levels and bolster sales – from 20% and up. Martin Schliefnig - Managing Director and Co-Founder of SMARTASSISTANT, explains how Guided Selling solutions allow you to stand out above the competition and step up as trusted expert and advisor who cares about giving shoppers what they want: an easy way to shop.
The retail landscape has changed and gaining a competitive edge is extremely difficult for shops today. With huge product choice becoming universally expected and the market-ruling belief that prices must be low, there is little left to compete on.
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