Customer Behavior

The Ultimate List of Statistics About Decision-Making

Statistics About Decision-Making: Key Insights 2024 In today’s fast-paced business world, making decisions is getting harder. A 2024 Oracle survey showed that 74% of people have seen a huge jump in daily decisions over the last three years. Also, 86% said dealing with too much data makes it tough to decide in both work and

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Customers Hate Waiting. 6 Ways How Businesses Offer Instant Gratification

Products, services, customer support; consumers want it now. They don’t want to spend hours researching the right products, wait several days for delivery, and they definitely don’t want to be put on hold. As technology moves faster and internet speed continues to increase, our patience grows thinner.  We can share our pictures and opinions in

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Marketing to Millennials – Things You Should Know About Millennial Shoppers

Did you know millennials spend 211 minutes on their smartphones every day1? This shows how important digital platforms are for reaching them. As the biggest generation in America, they have a lot of money to spend and influence trends2. Millennials were born between 1981 and 1996. Now, they are 27 to 42 years old as

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How Digital Advice Helps You Leverage the Five Stages of the Consumer Decision Making Process

In 1968, marketers Engel, Blackwell and Kollat outlined the customer purchase decision process in five steps. And you know what? Decades later the five-step explanation to the customer purchase decision question is still the most persuasive marketing model around. With the evolution of digital shopping and technology completely changing consumer behavior, businesses are forced to look

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